ACCA Administrative Review

ACCA Administrative Review explained for students who had a marginal fail, scored 48-49 marks.

If you are unhappy with your exam result, then you can ask the ACCA for an administrative review.

This review will NOT mean that your exam is remarked.

The ACCA will only check that the marks have been added up and recorded correctly.

They will also tell you whether each question passed or failed, but they will NOT tell you the marks for each question.

You must enclose the appropriate fee (per paper):

FIA – All papers (per paper) – £52
ACCA Qualification Knowledge Module (per paper) – £52
ACCA Qualification Skills Module (per paper) – £52
ACCA Qualification Professional Level (per paper) – £52
DipIFR – £52

The closing date to submit your administrative review request is 2 March 2015.

If you would like to request an administrative review you can now submit your request using our online service at myACCA. Alternatively, you can complete the form (see ‘Related documents’) and submit to:

Examination Operation Services,
ACCA, 2 Central Quay,
89 Hydepark Street,
Glasgow G3 8BW, UK

Here is the official ACCA administrative review page on ACCA Global website

Please read the most recent post on the ACCA forums where students who took the administrative review shared their comments >>


    • Profile photo of MikeLittle says

      This will most likely not be the result of administrative reviews. It is most probably the case that one (or possibly two) marker in each of the marking teams for the papers mentioned in the article were seen in retrospect to have been a little harsh. On a subsequent review, the papers marked by those individuals will probably have been reassessed by the examiner and the marks adjusted accordingly.

      It is extremely difficult to achieve absolute consistency where a task is carried out by a group of individuals (the members of the marking team) and, even with controls in place, where a task comes down to the assessment by individuals absolute consistency is non-achievable.

      Accept it! There have been occasions in the past where I have considered that the performance of students on courses I have taught did not reach my expectations. Maybe they collectively had a bad day? Or maybe their group of scripts were allocated to a relatively inexperienced marker or a marker that expected higher standards than the other members of the marking team

      It will never be the case that all markers mark to exactly the same standard.

      But administrative review is not going to correct that :-(


  1. avatar says

    i have appeared for f5 and f9 and my f5 paper attempted wonderful but god knows why i have failed in it and instead i was afraid with f9 but i go through with it…sometime hard to believe but truth is truth…i am ready to fight back again for f5 ….i am not sure whts lack in my study…plz someone guide me for this…

  2. avatar says

    Hi. I wrote a couple of days ago about getting 49 on my F5. I paid the £52 for the review and they wrote to me the next day saying the mark hasn’t changed. All they send you is a short summary saying

    Q1. Pass
    Q2. Fail
    Q3. Pass
    Q4. Fail
    Q5 Pass

  3. avatar says

    Hi there .. i am very gutted i have got 49 marks in f5 ..not expected at all. I am very sure i had done enough to pass but this is very strange .. when i have got my result i was shoked .. i have passed f7 and i have managed to attend only three questions but those 3 questuins were spot on . I wud defineatly pay 52 pound if they practically show me my script … any way lesson lerned and i will prepare for my nail and teeth this time round .. i have already started .. thanks buddy

  4. Profile photo of pauljaco says

    Just had a quick read through the above.

    I must admit £52 for review from the ACCA is stupid, however the moderators on this website state i don’t know how many times that your mark WON’T change it is just ‘reviewed’ just see if there was a mathematical addition problem

    Im of the opinion if you fail you fail for a reason most enough and not its because you didnt answer the question asked but you answered what you though it asked. ACCA will not purposely just to make more money (they make enough as it is)

    I recently failed F6 with 46% and i have taken it on the chin and im going to prepare for June 2015 not grumbles to dust myself down and go again

    If you want to spend £52 on a ‘review’ which tells you not alot more thats up to you……me……ill put the £52 towards my next exam fee.

    Each to there own, but thats my two pennies worth

  5. avatar says

    I also sat F5 in Dec 14 and got 49%.. I was told by my college that if you get 49% the examiners are told they must go back and find you an extra mark? Is it worth appealing? The majority of comments I’ve seen on here say no…

    • Profile photo of John Moffat says

      I am afraid that your college told you wrong, because many many people fail on 49.

      You cannot appeal, but you can ask for an administrative review. However, as so many of the comments below say, it is extremely unlikely that your mark will be changed – they do not remark your paper (it will already have been marked two times). All they will do is check that they recorded the marks correctly.

    • Profile photo of John Moffat says

      It is extremely unlikely that your mark will be changed as a result of an administrative review. They will not remark your paper (it will already have been marked two times) – all they will do is check that they have recorded your marks correctly.

  6. Profile photo of fabiangrey says

    Has anyone’s mark actually improved after a review? Can some people who have gone through the process please comment?

    This is the 2nd time I have got a 48% on two different papers. I am beginning to think they do it on purpose knowing, you will definitely submit a review in order to raise more money for the costly rent of their headoffices

    • Profile photo of John Moffat says

      I really do not think so.

      As the comment below says, all that will happen is that they will check that the marks have been recorded and added up correctly.

      They do not remark the paper, and they do not tell you your marks for each question (although they do tell you which questions got more or less than the pass mark).

      Because you got 48, your exam will already have been marked twice and reviewed by the examiner as well.

      It is very unlikely indeed that a review will change your mark.

    • Profile photo of MikeLittle says

      Read the posts on this thread! It is MOST UNLIKELY that your result will be changed.

      A review is merely checking that all pages are marked and that the marks have been added correctly.

      The general consensus appears to be that asking and paying for a review is a waste of money

      But it’s your choice!

  7. avatar says

    Administative is just way demorallise students. ALL STUDENTS HAVE SAME COMMENTS,IS IT ETHICS OF ACCA?

  8. avatar says

    It is not a review, it is just a way to take more money of you. The only reason I can see for paying £50. is once you got the feedback (which tells you next to nothing) and you still don’t agree you can write in and ask for it to be assessed.

    If it was a proper review they would not be scared of sending you your scanned paper along with the actual marks and markers commments. That way you can see if either your confidence in passing the paper was misplaced and you can see when to improve next time. In fact I would pay money even on some of the papers I passed!

    I gather CIMA does something like that, but that does not suprise me. It appears CIMA are way ahead of ACCA in so many ways.

  9. Profile photo of fabiangrey says

    I sent my paper for review and they told me it could take up to 2 weeks.

    It took less than 2 hours and the mark stood how it was.

    Biggest waste of money!

    I won’t pay for a review next time, I’ll just use the money for resitting instead.

    • avatar says

      I paid for my review on Monday and still have not heard from them . I wonder what they are cooking for me.

      I wonder if someone has written to Examination Appeals Committee if the admin review is not satisfactory? It is another £52 but to be honest, I do not see how ACCA will admit if they have made mistake ? The Committee might be more independent and I assume they will be reviewing the paper?

  10. avatar says

    today I received admin review result (submitted 2 days ago).
    the result is not changed, pass against 50 mark question and fail for the other 2 by 25.
    So got only 11 points out of 50 available in Section B… which is really bad!
    Going through Q&A I realized where my weak point was… Examiner allocated plenty of marks based on existing technical articles (TA): example is Q2a 5 points for tunnel vision (which is not in Kaplan study text)!! Actually, in Q2 examiner allocated 15 marks just for knowledge of TA’s – so make sure you know them word by word – this will increase your chance for success.
    Also, examiner allocated some good marks just for knowledge of various definitions which can be found in TA and Study text.

    Now the answer for question : “whether you felt that it was worth spending 52 GBP?” – at least I have peace of mind that all I could produce under exam condition was marked :) Also this helped me to understand which Q I performed well and which I didn’t. Now I have clear understanding of what examiner wants to see in the exam answers and I’ll make sure I do that in Jun session.
    Good luck everyone!

  11. avatar says

    only 36 was awarded to myself for P5 at my second attempt. This is not the mark I was expecting and after reading answers to exam questions I still think this is not I should be awarded. Definitely going for administrative review.
    Moreover, I think this session of P5 was highly subjective (from markers point of view) because it was more a general knowledge exam with no particular emphasize on those tons of model study text is putting forward.
    Very disappointed!

    • avatar says

      I would advice you to add that Money to what you are going to pay for a resit. for Administrative review, they don’t change the results but only tell you how you fared per question and some reasons why you failed. Otherwise no change of results.

    • Profile photo of John Moffat says

      You can ask for an administrative review, but there is not really much to be gained.
      They will not remark your exam, but just check that they have added up the marks correctly.
      The only thing that they will tell you is which questions you passed and which questions you failed (but not how many marks on each question).

  12. avatar says

    I am in jeopardy these days after my P7 exam result and want some advise, in DEC-2012 i attempted P6 and P7, i passed P6 but got 48 marks for P7. I applied for admin review and found out that one of my compulsory and one of optional question failed, it did make sense as one of the optional question i answered was wrong and for the other compulsory question i was unable to complete owing to time pressure.

    Then, make JUN-2013, i just sat P7 (as my last paper) and attempted all questions within the time limit and practiced a lot of past papers before exams, i was confident that i would make this time as when i compared my answers to suggested answers by ACCA, i found that i have not made a blunder and answered the question correctly. But to my surprise i got 48 marks again, this is a bit weird since, if i were to fail, why at the same mark. Its not making any sense to me.

    Please advise, should i get my admin review done again for this session or not.

  13. avatar says

    What l dont understand is how some people who write 8 questions out of 10 can get 54% and l wrote all 10 questions l get 47%….after going through the June 2013 F4 answers l managed to score 5marks or above for each question….l feel ripped off by the ACCA board.

  14. avatar says

    @Annakay…..I agree with your comments and I share your frustration and grief

    I think what ACCA students need is a student union of their own to represent its members on critical issues.

    I wonder if all the posts and comments made on this website and other websites ever get across to ACCA

  15. avatar says

    I think ACCA is a total rip off with student. I have sat the f8 exam last sitting and I was very much confident in passing this paper. and they failed me terrible. after sitting this exam about the sixth times. What is it acca is looking for. They need to send us our script so that we can see our mistakes.

    I am not in agreement for us to pay for re-mark. They are milking cow. they constantly failed you to get more money

  16. Profile photo of fabiangrey says

    To me it seems like you’re paying £52 for false hopes, another bout of bad news, a month of stressing about it and a month of revision wasted. I think its best just to keep at the revision. Think of it this way, this time there won’t be that much to cover, now you can polish your skills and cover topics you missed out on the 1st run.

  17. avatar says

    Do not waste your money by taking your paper for review,you will make UK government rich,rather take that money for rewrite and enjoy early registration discount.Devout much of your time to revision than wasting your time and money.

    • Profile photo of John Moffat says

      You are correct that an administrative review is not really worth it because they do not remark the paper – they just check that they have recorded the marks properly.
      However, the UK government has nothing to do with it!!! You pay the ACCA not the UK government :-)

  18. avatar says

    Hi, just wanted to share someting with you. I understand the frustration of getting 48 points as this happened to me.
    I wanted to challenge ACCA as well but decided that is not worth the cost and here is the story:

    ON 8th I got my resoults 48points and yesterday (16th)I received an e-mail form ACCA saying:
    As you may know ACCA offers an Administrative Review service which allows students to apply for an administrative check of their results if they feel that their results do not reflect their perceived performance in an exam and where they feel that ACCA’s quality controls have not been applied properly in arriving at their mark.

    As a result of this process an error has come to light in the calculation of your original mark for Paper F9 at the June 2012 exam session. The mark you achieved in this paper was 50% and not 48% as originally stated on the notification issued to you last week. This gives you a pass in this paper and your record will now be updated to reflect this change.

    This gaves me hopes that they do double ang triple check the marginal results, but at the same time confirms they do make mistakes.

  19. Profile photo of makhdoom5 says

    no review do the paper that much perfect so that they margin would be between 70 town 80 of little less or more. i think passing at 50 is not good if some is passing you i think you go for next time with much good score than 50 just passed which i did this time and i think i deserve that 50 and they gave me

  20. avatar says

    It’s a shame all my failures have been 46, 47, 48 and i was deeply gutted the truth is whether we like it or not acca is a choice and I am determined to see it through.there is no need for admin review it just adds to the heartbreak.

  21. Profile photo of Saline says

    I inquired ACCA for review process and I got the following detail. I would like to share with my ot buddies.

    Dear Mr…………,

    Thank you for your reply.

    An administrative review is not a re-marking service. I can assure you that all scripts are very carefully marked and that marginal scripts receive even greater scrutiny than the clear passes or fails. Anyone with a mark in the high forties has their script looked at very carefully by the marker who originally awarded this mark to see if there are any other marks that could be awarded and if there are, adjustments are made.

    All of these marginal scripts are also reviewed by the examiner to see if there is any justification for any further marks, which the marker was unable to find, to be awarded.

    All scripts are also checked by a team of checkers to ensure that no tallying errors have been made either within individual questions or parts of questions or in total.

    Finally ACCA coordinators acting as examination auditors will also look at a sample of marginal scripts for each exam to ensure that the correct mark has been given in each case.

    Therefore, someone who has received a mark of say 48% or even 49% can be very sure that their mark is correct and that no more marks are available.

    As ACCA uses the full scale of 0-100% in its marking schemes, it is inevitable that some candidates will have a mark which falls just short of the 50%. While this is frustrating for those involved, the candidate can be at least confident that with a little more work, a clearer understanding and using a better technique will be enough to get them through the resit exam.

    As it is very rare for an administration error to take place when exam marks are calculated and uploaded on to our system, it is unlikely that your mark will be altered by an administrative review.

    If you need to contact us, please feel free to either call or email us using the details below.

    Kind regards,

    Gavin McNeil
    ACCA Connect Advisor
    2 Central Quay, 89 Hydepark Street, Glasgow, G3 8BW, United Kingdom
    tel: +44 (0)141 582 2000
    fax:+44 (0)141 582 2222

    —- Original Message —-

    • Profile photo of MikeLittle says

      @Saline, That message from ACCA seems fair enough to me and accords with my own experience of the marking methodology. Basically, if you’re given a final mark in the high forties, then you really haven’t done enough to pass. It is MOST IMPROBABLE that the ACCA has made a mistake in the score that you are given.

      • avatar says

        Could you explain why is this so? If no clarification from ACCA, kindly close the P2 session and focus your comments on P3 ,p4, p5 ,p7.

        Tell the p2 students in exam just draw pictures and will be awarded Pass

  22. avatar says

    The more and more I learn about ACCA is the more and more I feel disenchanted about becoming a member. To just add up marks and not check over how something was marked and charge someone a fee for doing so just seems plain unethical. I am beginning think of switching to another accounting qualification but I first need to check out alternative ones thoroughly.

  23. avatar says

    I think ACCA maintains quality of marking the papers. ACCA ensures its result quality. For this purpose, it also uploads the answers for each paper. Going through the answers of examiners, one can satisfy oneself. If ACCA confesses the wrong marking, it would be great threat to its quality and market standing.

    Always perform GAP Analysis, what examiner expected from you and what you wrote in the paper….Differences would help elucidating the areas of weaknesses. Come over these weaknesses in the next attempt…and set your TARGET MARKS for the paper in front of your wall while studying the paper…

    NO NEED TO INVEST YOUR MONEY WHERE YOU DONT HAVE RETURN, use this amount for your exam fee for the same paper so that you can manage your finances well.

  24. Profile photo of vimis says

    you can not pass an exam you have already failed so the review is an insult to us students ACCA fears they can lose they are credibility if they make you pass after the review .so do not waste you time

    • avatar says


  25. avatar says

    acca is not as truthful and genuire as their ethics espouse. how can a review be re- aggregation of marks. the managers of the acca only think of themselves to detriment of the poors in society.

  26. Profile photo of realhelp says

    The review is out of sense because the checking is made by those who mark the answers of students like self-review which, in idea, should be avoided by ACCA but factually is important part of malpractice in ACCA

  27. avatar says

    Thanks guys, was thinking of getting one but it really makes no sense, to have people thinking that their marking scheme is excellent they will not change anything. Will take next attempt.

  28. Profile photo of paddle27 says

    I would agree that no student should pay for an administrative review. My only question (which I doubt if anyone can answer) is who actually carries out the review? Is it ACCA or an independent third party? If ACCA carry out this review then surely this is a “self review threat”?

  29. avatar says

    Dont waste your money you cant pass your exam by doing this.we are now half accountant and we know how to make money by doing this type of things.reviewing is a way to make not following ACCA.i know what i have to do.just work hard and pass your papers yourself…

  30. Profile photo of suresh320 says

    Absolutely Bull shyt.. I scored 49 in F8.. I was very confident in this paper my only downfall is my hand writing.. I feel that i was robbed , but this review makes no sense..ACCA needs to be getting scrutinize because I feel they are getting away with alot of things…

  31. Profile photo of sammu says

    ACCA has become a fundraising accountancy body. Marks to award candidates are just decided. Their focus is making more money from students. The best thing ACCA can do is to send back the script to a complaining candidate so that he/she can cross check with the suggested answers and see where the shortfalls are other than the so called Administrative Reviews.

  32. avatar says

    What is the procedure for an administrative review do you just fill the form and post it to the address given or can you email it? and do they send you a written notification that the received the form by email? and does the feedback you get is it by an email or is it given to you by post?

    thanks in advance

  33. avatar says

    ssame here i have requested for a remark before and i think even when you deserve at least a 50 out of pride and maintaining their reputation they will still fail you, though i feel its really unfair. and they will send your results way late so you cannot make 2nd appeal. why not mark the paper together with me online..

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