I would like to know if i can mention training staff as goal, to handle customer complaint at once under performance measurment and Training staff to be more efficient in order to reduce customer cancelling their contract as explanation under INTERNAL PERSPECT??
Hello Sir,
Question June 2013 No 2 Squarize
I would like to know if i can mention training staff as goal, to handle customer complaint at once under performance measurment and Training staff to be more efficient in order to reduce customer cancelling their contract as explanation under INTERNAL PERSPECT??
Thxx sir.
Did not get the name of the other six building blocks after the kaplan and norton’s.
Fitzgerald and Moon 馃檪
Hello sir,
Where can I see the examiner’s answer to this question?
Many thanks.
You can download it from the ACCA website!