- This topic has 131 replies, 23 voices, and was last updated 2 years ago by
.
- Posts
I tried with incognito mode and worked for me!
Unfortunately before exam lunched, a pop up came with application running background.
It was asking to shut down the application Dell support assistance but didn’t get close. I got a call from VUE and they tried to resolve, since the application was not running, they gave up and told me you can not proceed with your exam.
Really Bad Day!!Was able to re-book for next Thursday. If you weren’t able to do your exam I’d advise checking if you can re-book now.
The rebooking option is available now.
Please note that after choosing the date, you’re directed back to the ACCA web site to make a payment. On the right you see a credit balance. You have to press on the payment button there. You don’t have to pay anything, but if you don’t click the button, the exam isn’t confirmed!
I’m sitting for the SBR in Hong Kong and got the same issue as you guys did; managed to reach the ACCA HK office and they said due to technical issue that impact globally, and just ask me to wait and retry.
If no luck then will get e-mail either reschedule to next week or withdraw from the paper.
I’m ready to kick this paper away but ACCA wont allow me 🙁
I received the email that Acca offers a reschedule option to rebook or withdraw due to the technical issue.
But they also arranged an additional 30GBP to credit our myACCA account.If you are facing the error (WWC-41415) while logging in MY ACCA portal here’s the solution:
Send an email about your issue and your reg. no. to the email: students@accaglobal.com
I did and they updated my account next day and it’s working now.
- You must be logged in to reply to this topic.