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@tbmks – thank you
I think the message for other is – if you didn’t manage to launch the exam – please check your emails for a “ACCA Examinations – March 2022 – Technical Issue Notification”
@farqad – if you look at the contingency timetable, only ATX is not catered for next week https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/exam-timetables/remote-session-cbe-timetable.html
It is only because the self-serve option to re-enter is “triggered” by having launched the exam that you will not see it if you did not launch the exam. ACCA is therefore having to communicate with students individually.
When I can go to the Exam planner page, the “Launch Exam” button still here even though my check-in time was closed.
I don’t know what should I do as I received the apologies email from Acca but they do not have any advice.
No withdraw or rebook button in the exam planner page at that moment.@Connie3667 – as I have just written in the post immediately above yours – as it seems you did not launch the exam, you need to wait (patiently please) for ACCA to get back to you about rebooking (I’m assuming the email is the same as reported at the bottom of the previous page of posts on this thread).
I tried with incognito mode and worked for me!
Unfortunately before exam lunched, a pop up came with application running background.
It was asking to shut down the application Dell support assistance but didn’t get close. I got a call from VUE and they tried to resolve, since the application was not running, they gave up and told me you can not proceed with your exam.
Really Bad Day!!Was able to re-book for next Thursday. If you weren’t able to do your exam I’d advise checking if you can re-book now.
The rebooking option is available now.
Please note that after choosing the date, you’re directed back to the ACCA web site to make a payment. On the right you see a credit balance. You have to press on the payment button there. You don’t have to pay anything, but if you don’t click the button, the exam isn’t confirmed!
I’m sitting for the SBR in Hong Kong and got the same issue as you guys did; managed to reach the ACCA HK office and they said due to technical issue that impact globally, and just ask me to wait and retry.
If no luck then will get e-mail either reschedule to next week or withdraw from the paper.
I’m ready to kick this paper away but ACCA wont allow me 🙁
I received the email that Acca offers a reschedule option to rebook or withdraw due to the technical issue.
But they also arranged an additional 30GBP to credit our myACCA account.If you are facing the error (WWC-41415) while logging in MY ACCA portal here’s the solution:
Send an email about your issue and your reg. no. to the email: students@accaglobal.com
I did and they updated my account next day and it’s working now.
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