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Service revenue recognition before customer's acceptance!

Forums › Ask ACCA Tutor Forums › Ask the Tutor ACCA SBR Exams › Service revenue recognition before customer's acceptance!

  • This topic has 3 replies, 2 voices, and was last updated 5 years ago by P2-D2.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • May 23, 2017 at 3:31 am #387531
    Binh
    Member
    • Topics: 41
    • Replies: 78
    • ☆☆

    sir, I have read again ifrs15 and I am wondering if the customer for some reason has not accepted the service provided (for simplicity, office cleaning service) then can the revenue be recognized? I am thinking that this type of revenue has been satisfied over time then revenue may be recognized during the period the service was being performed.

    I read the B83-B86 about ‘Customer acceptance’ in ifrs 15 but I am not sure if they are relevant to performance obligations satisfied over time (or only relevant to p.o satisfied at one point of time)

    Thank you for reading!

    May 26, 2017 at 7:28 am #388141
    P2-D2
    Keymaster
    • Topics: 4
    • Replies: 6493
    • ☆☆☆☆☆

    Hi,

    If we have not performed the service then we cannot recognise the revenue, any cash received would be treated as deferred income.

    Thanks

    May 30, 2017 at 9:43 am #388940
    Binh
    Member
    • Topics: 41
    • Replies: 78
    • ☆☆

    Dear sir,

    Assuming that we already did the service, everything has been done (say, we finished cleaning the office). The customer just has not signed an acceptance for us which indicates that he/she agrees with the services received (for example, he/she is going somewhere abroad). So, can we recognize revenue without such acceptance?

    May 30, 2017 at 11:01 am #388977
    P2-D2
    Keymaster
    • Topics: 4
    • Replies: 6493
    • ☆☆☆☆☆

    Hi,

    If you’ve received the cash then it is implying that the customer is happy with the service and will sign the contract, so I’d recognise the revenue.

    Thanks

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