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value chain &process-stategy matrix

Forums › Ask ACCA Tutor Forums › Ask the Tutor ACCA SBL Exams › value chain &process-stategy matrix

  • This topic has 1 reply, 2 voices, and was last updated 13 years ago by Ken Garrett.
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    Posts
  • May 26, 2011 at 3:32 am #48602
    catherine999
    Member
    • Topics: 7
    • Replies: 10
    • ☆

    In the 08/06 paper Q2, the question is as follow:
    The Business Architecture Committee (BAC) has been asked to make recommendations on the sourcing of
    activities (in-house or outsourced). The BAC has also been asked to identify technological implications or
    opportunities for the activities that they recommend should remain in-house.
    Suggest and justify recommendations to the BAC for each of the following major process areas:
    (i) Attendance of repair staff at breakdowns;
    (ii) Membership renewal;
    (iii) Vehicle insurance services;
    (iv) Membership queries; and
    (v) Vehicle history checks.

    the answer use the process-strategy matrix to analyse the complexity and the importance in order to decide whether remain inhouse or outsource.
    i was wondering whether i can use value chain model to analyse. Because value chain is a model that can help us know which activites add value and which activities is of little value so that we can outsourse?

    May 26, 2011 at 4:45 pm #82284
    Ken Garrett
    Keymaster
    • Topics: 10
    • Replies: 10583
    • ☆☆☆☆☆

    You certainly could use the VC and that would be a fine approach. The question did not specify the Harmon grid.

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