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Unable to login into myacca

Forums › ACCA Forums › General ACCA Forums › Unable to login into myacca

  • This topic has 11 replies, 10 voices, and was last updated 4 years ago by Kim Smith.
Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • August 27, 2020 at 5:08 am #582234
    dumb dracula
    Member
    • Topics: 2
    • Replies: 2
    • ☆

    Hello everyone. Hope you’re doing well. I’ve been unable to login into myacca account. It shows the message “Incorrect username/password” even though I’ve been entering the correct info. Moreover, I am unable to reset it cause when I click at forgot password it says “error sending email”. I am also entering the correct email.

    What should I do?

    August 27, 2020 at 12:25 pm #582302
    boychenkove
    Participant
    • Topics: 16
    • Replies: 92
    • ☆☆

    Write them email. It takes them 2 days to repair an account.

    https://www.accaglobal.com/gb/en/footertoolbar/contact-us/connect.html

    August 27, 2020 at 2:59 pm #582334
    dumb dracula
    Member
    • Topics: 2
    • Replies: 2
    • ☆

    I emailed them yesterday but haven’t gotten any response yet.

    August 27, 2020 at 10:55 pm #582396
    Anonymous
    Inactive
    • Topics: 1
    • Replies: 6
    • ☆

    Because of covid, they are taking a bit longer to respond to the email. Wait for them reply.

    November 17, 2020 at 4:23 am #595247
    mohammedyounus
    Member
    • Topics: 0
    • Replies: 1
    • ☆

    Hey! Is the issue resolved now? I’m facing the exact same problem now

    November 26, 2020 at 5:19 am #596478
    Salcornam
    Participant
    • Topics: 0
    • Replies: 1
    • ☆

    I am also facing the same problem now. Did u get resolved

    November 30, 2020 at 5:36 am #597063
    jhkho
    Participant
    • Topics: 0
    • Replies: 1
    • ☆

    I am also facing the same problem now, did anyone get resolved?

    November 30, 2020 at 10:02 am #596983
    michaelrhys89
    Participant
    • Topics: 6
    • Replies: 5
    • ☆

    This is happening to me too. I can log into the account here:

    https://myacca.accaglobal.com/#/

    But cannot access the exam center here:

    https://cbept.accaglobal.com/tr-candidate/

    This is annoying as I can’t access the past exams. Is anyone else having the same issue?

    December 20, 2020 at 10:21 am #600375
    omid1
    Member
    • Topics: 0
    • Replies: 1
    • ☆

    Hi
    I’am encountering the same issue and did emailed them and mentioned the problem but unfortunately it’s been three days i haven’t received any email and my account is not repaired either please instruct me.

    December 20, 2020 at 1:04 pm #600384
    Kim Smith
    Keymaster
    • Topics: 133
    • Replies: 8298
    • ☆☆☆☆☆

    General advice for web access issues:

    “clear cookies and cache browser – close browser and try again”

    Failing that, please contact ACCA either by telephone +44 (0)141 582 2000 or via https://forms.accaglobal.com/contact-us

    If “three days” includes Saturday/Sunday you should probably need to allow at least one more working day.

    May 31, 2021 at 8:05 pm #622503
    kaimuradzikwa26@gmail.com
    Participant
    • Topics: 0
    • Replies: 4
    • ☆

    myACCA does not opening and it says You no longer have access to this page and if you believe that you should be able to see these contents please contact ACCA IT TEAM to set up proper permission for you.
    So can you help me
    Regards Kainos Muradzikwa (5117970)

    June 1, 2021 at 7:25 am #622541
    Kim Smith
    Keymaster
    • Topics: 133
    • Replies: 8298
    • ☆☆☆☆☆

    You need to contact ACCA https://www.accaglobal.com/vn/en/footer-toolbar/contact-us.html

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)
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