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For the second week in a row i experienced technical issues with my remote exam via Onvue.
My screen froze after closing a spreadsheet until the proctor got me back online.
When i checked id lost an entire question response on my spreadsheet and word document.
Is this common/normal/has anyone else experienced this?
I know that I can apply for mitigating circumstances but this was a 25 mark question.
Of course it is common and normal, that’s why the pass rates are so low.
And being serious – you should request for a free retake I guess, unless you believe you will pass based on remaining 75 points + what you redone. But I am not an expert, but definitely 25 is a lot and won’t be added back.
Anyway, I had 4 remote exams and experienced only minor issues for minute or two with internet connection. Dunno if this was my fault or ACCA, possibly latter as I was suggested to fill mitigating circumstances by my learning provider, stating other people also had it.
I have to contradict this – it is NOT normal – the vast majority of students who sit through remote invigilation have a POSITIVE experience – otherwise ACCA would not continue to offer it. Nor is it a reason for low pass rates. Low pass rates are historic – pre-CBE – and have foundations in facts like students barely scrape through applied skills and don’t “make good” the deficit to tackle STRATEGIC PROFESSIONAL exams.
Yes, you should be credited for your next attempt if you do not pass – and of course you should claim mitigating circumstances in case you can pass in any case at this attempt.
Cmon Kim, it was just a one sentence long sarcasm, considering what question has been asked (second technical issue in one week, losing work done ine the spreadsheet).
Hopefully noone else took it serious.