Remote on-demand CBE FAQs

Unnecessary stress for me, but I got the token after calling ACCA however, I cannot install the application (it keeps showing me that this is a wrong exam/wrong detail) while I got both of them correct. Call ACCA, ACCA refers me to contact ProctorU. ProctorU is not able to check this … Wondering if I should install it before the exam, or on the exam date?

Hello Kim, thank you. Just FYI for future students who will take on-demand CBE, ACCA just updated their examination software from v28 to v29, so it won’t allow corporate laptop to install this (even without VPN). So it’s better to have a backup laptop that is non-corporate setup (I had to rush and borrow a Window one as my Macbook won’t work as well). Wondering how it will work for June exam normal CBE, as I was doing fine with my corporate laptop for March exam CBE.

Hi there, any advice as I am writing my MA CBE exam in an hour and have not received my ACCA Token to install the exam software.

Their telephone lines as discontinued due to COVID and I have not received any response on email…

Hi Kim,

I received the following email on the result day:

————————————————-
I’m sorry to inform you that ACCA is unable to issue a result to you for your AFM and APM exams on 03/03/2021 and 05/03/2021 which were sat remotely.

Unfortunately, an isolated technical issue occurred with your exams meaning that we are unable to provide a result reflective of your exam performance.
……..
—————————————————-

And they just saying sorry and will refund the exam fees, which is actually unfair (How about the time and effort I paid?). I tried my best to answer the questions and submitted the mitigating. The remote procters acknowledged the technical issues occurred during both exams and chose to continue the exams. But ACCA just decided they were unable to issue results……

Hi Kim,

Does the CBE platform show timer during the exam or we have to use another alternative to watch the time?

Thank you.

Hi,

I have been having some trouble preparing to take the BT exam. Earlier in the year ACCA had said that we could not use Macs for the on-demand CBEs, but that they could be used for session CBEs. I am using a MacBook Pro and so I purchased a computer with Windows 7 on it. The system’s requirements PDF produced by ACCA said that Windows 7 was compatible, however, when I completed the systems’ check I was informed that it was not compatible. I was then given a list of operating systems that were compatible by ProctorU. One of the systems listed was Mac OS. I then contacted ACCA and asked if I could use Windows 7 or Mac, and was informed that Windows 7 is “strictly prohibited for exam delivery” and that I could use Mac.

I am nervous to book my exam if previously ACCA said that Mac could not be used, and is still saying on their website that Windows 7 can be used.

Has anyone else used Mac for an on-demand CBE? If so, did all go well?

Thanks for any responses.

@kimsmith
When do the examiners start checking our exams

Hi @KimSmith can you please guide me on 1 topic of Remote exam.
I am not sure about whether we can use external keyboard in ACCA remote exam, as my laptop keyboard have some keys missing.
It would be great if you can reply ASAP

Thanks and regards,
Parth

Hi Kim,

Thank you for the quick reply and the information but as I can see it is for Remote – On Demand CBE and I am giving Remote CBE for Performance Management will it have different requirements, if yes can you please provide me support on that.

Thanks and Regards,
Parth.

Thank you so much Kim.
You are a life saver 🙂

During my remote exam for SBR the Procter insisted i remove my two pieces of paper before the exam despite my protests.

He then did not provide assistance when my internet connection failed,( when eventually calling me after 20 minutes of waiting) he then cancelled my exam despite me having 1 hour remaining and an alternative wifi connection being available.

I now have to redo the exam at 5:15am on 15th december?

Is this normal?