There are 4 marks on the paper for for clarity and quality of presentation. Please can you advise on a practical level what this means, is it related to how tidy and whether you use bullet points/number your points or is it more to do with the logical approach you take to the question?
Clarity is about how you write your answer. Is it easy to read and understand? Is it written in full sentences?
Presentation is about hw the overall answer looks. Have you started each answer on a new page of paper? Have you used headings? Have you used sub-headings?
They’re the easiest marks in existence and it always surprising how poorly presented and communicated student answers tend to be.
Hope this helps and I hope you’re able to get those marks now.