have you been charged annual subscription fee the year you registered???

This topic has 6 replies, 5 voices, and was last updated 10 years ago by student272.

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May 24, 2012 at 6:26 am #52821
caocaofirst
- Topics: 1
- Replies: 1
I’m a new acca student this year. i received a mail that informs me a payble of annual subscription fee in 23 May.
i heard that new member didn’t need to pay annual subscription fee the very year he registered,and that ture for one of my acquaintances who registered in 2010.
so i wonder whether the rlue exist or not.
if there is the rlue,where i can finde it
thanks for your help!
May 27, 2012 at 7:35 am #98073
whitedog
- Topics: 17
- Replies: 68
i have also and I am not happy about it. I have two screenshots from the acca website where it states that we are not due to pay this fee.
i have already started a complaint with them and will let you know how it goes
please do the same if you are already in contact with them
May 31, 2012 at 11:33 am #98075
caocaofirst
- Topics: 1
- Replies: 1
i mailed to students@accaglobal.com to show this problem a week ago. i only received a Auto-Acknowledgement that said they would respond in 5 working days , and 5 working days has past. and i telephoned them , a woman said this information that newly registered students are not due to pay annual fee is not correct.
the empression of acca is fading
@whitedog
June 6, 2012 at 5:52 pm #98076
whitedog
- Topics: 17
- Replies: 68
acca are not being very co-operative so I have forwarded the matter to Advertising Standards Association as the ACCA website is clearly misleading.
i suggest every one else who has been charged this undocumented fee do the same. there is strength in numbers.

whitedog
June 9, 2012 at 12:27 pm #98077
kam2189
- Topics: 0
- Replies: 2
Hey guys I got an email and a letter posted about paying the annual fee before 1 september 2012??

Let me know how it goes.

thanks!!
July 2, 2012 at 7:38 am #98078
julia22
- Topics: 0
- Replies: 1
This is the response i got:

“Thank you for your e mail.

I apologise for the misunderstanding this text has led to.

As you have access to the two exam sessions in 2012 you are required to pay the annual subscription fee.

I understand this text leads you to think otherwise.

While I understand this is no assistance to you we are having this screen updated to avoid future issues.”
July 3, 2012 at 8:57 am #98079
student272
- Topics: 0
- Replies: 3
I registered in Feb 2011 and my first exam session was Dec 2011.
My first annual subscription was due on 1 Jan 2012.
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