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DEC 2015 q 2 a

Forums › Ask ACCA Tutor Forums › Ask the Tutor ACCA SBL Exams › DEC 2015 q 2 a

  • This topic has 2 replies, 2 voices, and was last updated 7 years ago by Ken Garrett.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • September 4, 2017 at 11:26 pm #405538
    nari
    Member
    • Topics: 261
    • Replies: 176
    • ☆☆☆

    Hello
    In answering this question I mentioned some points which are not included in ace’s answer. I would therefore like your opinion as to whether they are correct or not. I have also included inks to the question and answer below for ease of reference.

    Mission statement
    1.In my answer in mentioned that John’s mission statement is better than the current one, however there is room for improvement. I stated that it should include some sort of comparative statement since its competitor is doing better. a phrase along the lines of “…where we treat our students better than the others” should be included. This is also more persuading to students.

    CSF
    1.Acca’s answer mentioned that “to satisfy our members…” is a CSF. However I mentioned that this needs to be more detailed since the students can be satisfied in different ways.

    2.I mentioned that the “syllabus being current ” is a CSF since if it is not then the information taught to students would not assist them in passing the exam. Acca’s answer stated otherwise.

    GENERALLY
    I would like to know if when writing an answer in the exam and I am repeating a phrase from the question if I can write:

    “95% of members rate us as excellent …….”

    as opposed to:

    “95% of members rate us as excellent in an externally administered customer satisfaction survey”

    Links
    https://www.accaglobal.com/content/dam/ACCA_Global/Students/prof/p3/p3-2015-dec-q.pdf

    https://www.accaglobal.com/content/dam/ACCA_Global/Students/prof/p3/p3-2015-dec-a.pdf

    September 5, 2017 at 8:30 am #405582
    Ken Garrett
    Keymaster
    • Topics: 10
    • Replies: 10595
    • ☆☆☆☆☆

    I’m sure your alternative points are fine.

    With regard ro your last point the shortened version is fine, butwhen you repeat a phrase from the question be sure to menrion thw implications of this even if it seems obvious. SOPo here the point being made is that we have a strong brand and reputation which will help in any future plans.

    September 5, 2017 at 8:30 am #405583
    Ken Garrett
    Keymaster
    • Topics: 10
    • Replies: 10595
    • ☆☆☆☆☆

    I’m sure your alternative points are fine.

    With regard ro your last point the shortened version is fine, butwhen you repeat a phrase from the question be sure to menrion thw implications of this even if it seems obvious. SOPo here the point being made is that we have a strong brand and reputation which will help in any future plans.

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