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CBE Practice Platform Access Issue

Forums › ACCA Forums › General ACCA Forums › CBE Practice Platform Access Issue

  • This topic has 4 replies, 3 voices, and was last updated 2 years ago by Kim Smith.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • August 31, 2020 at 7:55 pm #582907
    meowmom
    Member
    • Topics: 1
    • Replies: 2
    • ☆

    When trying to access the CBE practice platform, it says Access authorized on top but after several minutes of loading, I always got a error message from TestReach saying Error 404, Hmm Something went wrong, the page you are looking for does not exit. I tried different laptops, different browser and clear cache, nothing worked.

    Can anyone help me? Thanks a lot in advance!

    September 1, 2020 at 7:01 am #582943
    Kim Smith
    Keymaster
    • Topics: 102
    • Replies: 6945
    • ☆☆☆☆☆

    If you are accessing it through MyACCA it is ACCA you need to be contacting. Usually these things are a glitch that ACCA is working on and it will get resolved if you keep trying.
    If in the meantime you are looking for other CBE familiarisation, there are videos and a guidance document that can be downloaded from this page: https://www.accaglobal.com/us/en/student/exam-support-resources/professional-exams-study-resources/cbe-practice-platform-support.html

    September 1, 2020 at 2:57 pm #583019
    meowmom
    Member
    • Topics: 1
    • Replies: 2
    • ☆

    Been in contact with ACCA since mid Aug, will keep trying.

    Thank you for the help Kim!

    September 2, 2020 at 10:24 pm #583161
    boychenkove
    Participant
    • Topics: 16
    • Replies: 92
    • ☆☆

    I have sorted out my problems using this link
    https://www.accaglobal.com/gb/en/footertoolbar/contact-us/connect.html

    September 3, 2020 at 7:18 am #583201
    Kim Smith
    Keymaster
    • Topics: 102
    • Replies: 6945
    • ☆☆☆☆☆

    Thank you Veronika – I was just going to add that contact link.

    I’ve also been told that there has been a glitch that has been resolved. Also that ACCA recommends using “a recent version of Google Chrome browser”.

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