Forums › ACCA Forums › General ACCA Forums › ACCA Remote Exam Result Issue
- This topic has 83 replies, 20 voices, and was last updated 2 years ago by Kim Smith.
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- February 18, 2021 at 8:25 am #610828
This the work of Pakistan customer service to ask them and update us but they are not responding they don’t know anything why do we pay annual subscriptions this is the team they hire this is how they resolve issues years, depressing students.
February 18, 2021 at 8:29 am #610829I have said to most of my friends and i am in contact with others, we all should respond together if there will be harsh decisions like ban and removal from register on small issues I would like to say the same here. We together can demand the swift answer or there must be something we can do
February 18, 2021 at 9:24 am #610835readerview wrote:I have said to most of my friends and i am in contact with others, we all should respond together if there will be harsh decisions like ban and removal from register on small issues I would like to say the same here. We together can demand the swift answer or there must be something we can do
Sorry to break it to you @readerview. You can’t do anything unless you have serious resources.
The root cause of the problem is that this whole field of remote examinations is still in it’s infancy. There was no need for it before, it was brought upon by the pandemic and I applaud ACCA for swiftly bringing this technology to use.
There is a certain level of trust that you need to conduct such examinations which quite simply does not exist. In hindsight I should’ve seen this coming.
I could’ve gone to the loo twice in a 3 hour period (I am human after all, had too much OJ and coffee, my bad) or I could’ve just kept a book in there. Who knows what really happened? I do. Will they take my word for it? I seriously doubt it. This system is broken.
This was a terrible first experience. I wish I hadn’t given the exam remotely. The vaccine was nowhere in sight here in Pakistan, and I live with vulnerable family members. I couldn’t have risked it.
Haven’t gotten COVID thus far and I plan to keep it that way through immense precautions. I have saved lives through my selflessness, unlike many others, FOR A WHOLE YEAR!
That’s how they should decide their cases imo, a negative COVID antibody test for all those who claimed the pandemic as the reason to give their exam online. I mean, what other reason can they give for remote examinations?
February 18, 2021 at 11:14 am #610843Well if we are let go after 6 months with a fine, im not paying it! Why should i have to if i have done nothing wrong. Which brings me to my question: What does acca do if a student refuses to pay fines but they have already removed him from the register?
February 18, 2021 at 12:47 pm #610847@ktkktkkt if you download from here the pdf “Guidance for disciplinary sanctions” – you will see that students are NOT fined https://www.accaglobal.com/in/en/about-us/regulation/disciplinary-and-regulatory-hearings.html
Sanction could be admonishment, reprimand, severe reprimand, removal from the student register (for which there is a minimum period of exclusion of 12 months), ineligible to sit ACCA exams for a specified period (without being removed from the register), disqualification from one or more exams (where exam results have not be issued) – this last sanction can be combined with removal from the register. As you will see from any student disciplinary order, the committee will order a payment of costs. Payment can be enforced through legal means – in the UK they would be effective – I don’t know how effective enforcement mechanisms are in Pakistan
February 18, 2021 at 3:03 pm #610870@kim does that mean all of those who were removed from acca registers can enroll again after a specific time period?
Hahaha sorry for asking too many questions but im just preparing for the worst case scenario, i dont want to be left without any other option in case acca decides to kick me out, because my pup came in my workspace during the exam, although he went away but he stayed for 10 or 11 seconds and those few seconds are going to cost me my 3 months of hard work lolFebruary 19, 2021 at 7:47 am #610912@ktkktkkt – in the sanctions pdf that I referenced it is stated in the “minimum period of exclusion” section in C5:
C5.3 ACCA’s Membership Regulations (Regulation 14(2)) currently require that where a member/student has been excluded/removed, he may not apply for readmission until a minimum of 12 months after the effective date of the exclusion/removal.
C5.4 The Committee has the power to extend that period by combining an exclusion/removal order with an order that no application for readmission may be considered until a minimum period (of no more than five years) has expired. The period commences on the effective date of the Committee’s order.
C5.5 Note that this does not mean that the member/student is automatically readmitted after the expiry of the period, as it is not a suspension. The decision as to whether a disciplined member/student is suitable to be readmitted is within the sole discretion of the Admissions and Licensing Committee.
C5.6 Note also that the Committee does not have the power to impose any additional conditions upon readmission, as that would be a matter for the Admissions and Licensing Committee which would consider any such application for readmission.Looking at the news releases for November 2020 disciplinary committee orders – “no application for readmission” seemed to apply only where exam misconduct (for example) was compounded by something else (such as failure to comply with the investigation).
I don’t think seconds of interruption is going to cost anyone their membership – webcam footage will show what happened and for how long. Candidates absenting themselves for more than one “comfort break” AND for more than 5 mins AND without notifying the invigilator via the chat function that they were leaving AND when they returned is more likely to be an issue – as it is clearly stated:
“Before stating your exam on the exam day, ensure you have:
• Taken a comfort break before you start, you are only permitted to take one 5 minute bathroom break once you have started your exam … ” Point 1 of “On Exam Day” guidance in the guidance pdf(It is stated also at point to ensure you have “Removed any unauthorised items from your work area.” And here it explains that permission does not need to be sought but the chat function must be used: https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/computer-based-exams/remote-session-exams/on-exam-day.html)
March 29, 2021 at 6:41 am #615440March 29, 2021 at 7:24 am #615444I’m sorry – no – none.
March 31, 2021 at 10:08 am #615581ahsan6497 wrote:I too appeared in f5 exam remotely from pakistan and i am also facing the same issue
Where do you study
April 1, 2021 at 6:01 pm #615709Hi @kim
I just got an email today from ACCA that i am still under investigation for ACCA DEC exam. But o got an email on 11 FEB 2021 that i was cleared of investigation and i even gave Mar 2021 exams. As students who were under ivestigation were not allowed to give exams in Mar 2021. Kindy help me in this matter. I am stressed due to this email .Please find below both emails
Latest Email ( 1 Apr 2021 )
Dear Faisal Mueen
ACCA examination(s), Pakistan – December 2020
We last wrote to you in February regarding the investigation which was triggered because we identified potential irregularities in the results of some of the December session examinations which possibly meant a breach of ACCA exam regulations.
Although we have not yet reached a final conclusion on your case, I would like to re-assure you that we are doing everything we can to progress with these investigations as quickly as possible.
We appreciate the uncertainty which you are currently experiencing and we would like you to be able to continue with your ACCA journey as soon as possible.
I would like to offer my appreciation at your continued patience as we work through these complex cases and as soon as we have more information, we will be in touch.
If you have any further questions, please contact us at students@accaglobal.com.
Kindest regards
Ian Gray
Head of ExaminationsEMAIL ON 11 Feb 2021
Dear Faisal Mueen
ACCA examination(s), Pakistan – December 2020
I am writing to update you about the investigation into your December 2020 examination(s) which you took under remote invigilation conditions.
I am pleased to inform you that the findings show no irregularities or breaches of ACCA exam regulations in your sitting.
As a result, your December exam results will be uploaded to your myACCA account within the next 2 working days.
If you would like to sit an examination in March, please email us as exams.contingency@accaglobal.com with your choice of exam, variant if applicable and centre location. Subject to capacity, we will process your entry at the standard exam entry fee and you can make payment online once you have received the confirmation email from us.
We understand that this has been a stressful time for you, but please be reassured that our investigation was a very necessary process to ensure the rigour and integrity of your exam results.
Please accept our apologies for any disruption to your studies and thank you for your co-operation, patience and understanding while we conducted this review.
Ian Gray
Head of Exam DeliveryApril 1, 2021 at 7:22 pm #615710@accountant100 – I think it looks as though you have been sent the 1 April e-mail in error.
I think you should reply on the latest e-mail along the lines of:
Dear Mr Gray
I should be most grateful if you could please confirm at your earliest convenience that this e-mail has been sent in error. Please find attached/below* your e-mail of 11 February advising that there were “no irregularities or breaches of ACCA exam regulations in your sitting”.
Best regards
And attach/copy and paste the earlier e-mail in full.
You shouldn’t expect a reply before next week at the earlies because of the Easter long weekend. If your D20 result was given and you were allowed to sit in March I can’t believe there is still a case to be answered for – but rather an administration error.
Do please keep me posted on how you get on. Kim
April 13, 2021 at 10:12 pm #617477can you please guide us how much time acca will take to investigate our matter?
i think its not a murder case which is taking too long to be do soand are we allowed to give june attempt?
April 15, 2021 at 8:41 am #617692@malik104 – it is in the nature of these investigations that while pending students are not permitted to enter for exams – I think that should have been mentioned in any email you have received.
April 15, 2021 at 3:03 pm #617756@Kim Smith . I posted here about an hour ago, was my post deleted? I would like some clarification. I did not receive any message/warning by a moderator. Perhaps a technical fault, in which case I would like to repost.
April 15, 2021 at 3:30 pm #617760@Genericusername – not deleted by me or anyone else that I am aware of. Please post again.
April 15, 2021 at 5:45 pm #617774But is this fair that they are wasting our time without any evidence of dishonesty
and how much time they will take more to solve this?
April 15, 2021 at 6:24 pm #617778It cannot be “without any evidence” that this investigation is ongoing and an individual student doesn’t have to be dishonest to be in breach of exam regulations. Have you received any communication since end of January notification?
July 21, 2021 at 3:35 pm #629037Hello,
I’m facing the same issue. Instead of PM(F5) results, I got the irregularities-breach email. Can you guys please let me know what happened with your cases? Or if your investigation is still in the progress? Also, what is the best course of action in this situation?
Please help a fellow ACCA student by sharing your stories.July 21, 2021 at 3:39 pm #629042Hello sir,
I have opted for F3 exam at the end of this month and I called ACCA to confirm if I could sit for the exam. The executive responded that I can sit for the exams and I should continue my studies.
Also, I have the option to book my exams still on my ACCA.Should I prepare for F3 or not?
Thank youJuly 23, 2021 at 8:23 am #629174@neetoreet – only you can decide. Presumably you have some idea whether or not you could have been engaged in “misconduct” – whether knowingly or unintentionally. If not and you have been given leave to continue you at least have than option.
August 11, 2021 at 6:06 am #631113@kimsmith
Hi Kim, I received the below emails at the given dates.. could you please enquire and let me know when (the date) we will hear back a final decision for those who received these emails for the June 2021 session?
I received the following email on the 19th of July {
ACCA Examination(s), Remote Invigilation – June 2021
I am writing to you in respect of the examination(s) which you attempted under conditions of remote invigilation during the June 2021 exam session.
ACCA has identified potential irregularities in the results of some of those examinations which may constitute a breach of ACCA exam regulations.
In view of the above, your results have been withheld pending further review. ACCA will endeavour to complete this review promptly and will contact you initially within two weeks to make further enquiries.
Should you have any questions in relation to this please contact ACCA at ExamsOperationsServices@accaglobal.com
Yours sincerely
Ian Gray
Head of Exam Delivery
}And I received this email on the 27th of July {
We recently wrote to you about the examination(s) which you took under remote invigilation conditions during the June 2021 exam session.
As we explained, ACCA has identified potential irregularities in the results of some of those examinations which may constitute a breach of ACCA exam regulations.
As part of our our review of this matter we would like you to complete the short questionnaire below no later than Tuesday 3 August 2021.
Complete the Form
Thank you very much for taking the time to complete this questionnaire.The team are working hard to review and resolve this matter, and we will be in contact with you again as soon as we’ve completed our review.
Complete the Form
Should you have any questions in relation to this please contact ACCA at examsoperationsservices@accaglobal.com.Ian Gray
Head of Exam Delivery
}I filled in the requested form of course.. I have deadlines coming up and I would love to know a timeframe (or an exact date) on when a final decision will be reached.. thank you
August 11, 2021 at 7:34 am #631118If you look at earlier posts on this thread it will continue for sometime – and ACCA has now published this article which suggests “a year or more” https://www.accaglobal.com/gb/en/student/sa/features/exam-blunders.html
Unfortunately – and especially since the huge increase in caseload arising in a remote invigilation setting – there is no means to fast-track the process. Although you will see from other posts on this thread that an individual student may be permitted to continue with their exams notwithstanding an ongoing investigation.
August 27, 2021 at 4:55 pm #633155did anybody receive any communication yet? and did y’all sit in the 11:00 Am slot?
August 27, 2021 at 5:00 pm #633157I am unfortunately handling the same situation and would be very very thankful if anybody could tell me if they received any communication ,no matter how small it may seem, please tell me
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