I have been preparing four months for this exam. And ACCA team did not allow me to start exam claiming they don’t see me due to my issue with my camera. Before exam I passed test with camera several times. My laptop is most latest HP X360 in the market and camera was on . I made photos from the exam with date and time in laptop menu proving the camera is on in both settings and front signal is on , sent them complaint attaching all photos but nothing, they just apologised that it happened with me and did not unfold the reason.