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no access to study hub

Forums › ACCA Forums › General ACCA Forums › no access to study hub

  • This topic has 1 reply, 2 voices, and was last updated 20 hours ago by Kim Smith.
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  • July 29, 2025 at 6:10 pm #718599
    zainab4321
    Participant
    • Topics: 6
    • Replies: 4
    • ☆

    I have recently joined acca and paid my reg fee and i want to access the study hub but when i click the link from my student dashboard its says site can’t be reached
    I have tried with everything changing browser and device still no access what do i do

    July 30, 2025 at 7:05 am #718602
    Kim Smith
    Keymaster
    • Topics: 135
    • Replies: 8321
    • ☆☆☆☆☆

    See the 3rd question in these FAQs https://www.accaglobal.com/uk/en/student/your-study-options/studyhub/faqs.html – there is a direct link you can try – if that doesn’t work and you’ve waited 5-7 days (I believe up to 10 days if you had to send payment rather than pay online), you will need to contact ACCA directly.

    Go here https://forms.accaglobal.com/contact-us – select student – then Account access/management – then Option – Accessing myACCA issue. Read through the list of tips and advice – if you’ve tried everything and still have an issue – select the option at the bottom of the page to chat to an agent.

    Do let us know when/how the matter is resolved.

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