Forums › ACCA Forums › General ACCA Forums › Mitigating Circumstances – Central Based Exam PC Restart Issues
- This topic has 3 replies, 2 voices, and was last updated 2 months ago by Kim Smith.
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- September 24, 2024 at 10:41 am #711713
Hi Sir,
In my Sep exam, my computer suddenly turns black screen and restart immediately after the exams started around 1.5 hours. I was panic and shocked due to don’t know my answer got saved by the system or not. Then I raise hand call the invigilator for help, the invigilator take around 2 to 3 minutes to restart my computer and move me to another computer to continue exam. My question is, if i request mitigating circumstances in this case, will this add marks for my case? although it take only 5 minutes of the exam time, but this was seriously impact my emotion and exam mind.
September 24, 2024 at 10:56 am #711726https://www.accaglobal.com/uk/en/student/getting-started/important-dates.html
As this happened in a centre, you should have raised a centre complaint – but the deadline for that was 10 September The mitigating circumstances closing date was 17 September.
September 24, 2024 at 11:45 am #711728Hi sir,
I have actually do the MCR before due date and raise this issue in exam feedback, just wondering whether will have marks adjustment in my case
September 24, 2024 at 5:06 pm #711731All mitigating circumstances are considered by a panel to ensure consistency and fairness. Some allowance will be made for any disruption – however, this can only be a few marks at most (not “handfuls”)
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