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A council member suggests that the performance of the bus service should be assessed on the basis of economy, effectiveness and efficiency.
Select the correct words or phrases to complete the following statement:
For of the Lewisville bus service efficiency could be measured by ________________
Select one:
A .Cost per passenger kilometre travelled
B.Surplus per passenger kilometre travelled
C .Customer complaints per passenger kilometre
travelledSir John Moffat,
The answer in the solution is A but I chose C & I was wrong. Can u plz explain ? I cannot understand !!
Efficiency is being able to provide the service is the cheapest way, and the cost per passenger kilometre travelled would be a way of measuring this.
Customer complaints would be more a way of measuring the effectiveness.
Have you watched my free lectures on this?
Thank you so much sir !! I did see your Lecture !! I messed up the question ! Clear now !! Thank you 🙂
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