Forums › ACCA Forums › General ACCA Forums › CBE Practice Platform Access Issue
- This topic has 4 replies, 3 voices, and was last updated 4 years ago by Kim Smith.
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- August 31, 2020 at 7:55 pm #582907
When trying to access the CBE practice platform, it says Access authorized on top but after several minutes of loading, I always got a error message from TestReach saying Error 404, Hmm Something went wrong, the page you are looking for does not exit. I tried different laptops, different browser and clear cache, nothing worked.
Can anyone help me? Thanks a lot in advance!
September 1, 2020 at 7:01 am #582943If you are accessing it through MyACCA it is ACCA you need to be contacting. Usually these things are a glitch that ACCA is working on and it will get resolved if you keep trying.
If in the meantime you are looking for other CBE familiarisation, there are videos and a guidance document that can be downloaded from this page: https://www.accaglobal.com/us/en/student/exam-support-resources/professional-exams-study-resources/cbe-practice-platform-support.htmlSeptember 1, 2020 at 2:57 pm #583019Been in contact with ACCA since mid Aug, will keep trying.
Thank you for the help Kim!
September 2, 2020 at 10:24 pm #583161I have sorted out my problems using this link
https://www.accaglobal.com/gb/en/footertoolbar/contact-us/connect.htmlSeptember 3, 2020 at 7:18 am #583201Thank you Veronika – I was just going to add that contact link.
I’ve also been told that there has been a glitch that has been resolved. Also that ACCA recommends using “a recent version of Google Chrome browser”.
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