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quality issue

Forums › Ask ACCA Tutor Forums › Ask the Tutor ACCA SBL Exams › quality issue

  • This topic has 1 reply, 2 voices, and was last updated 15 years ago by Ken Garrett.
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  • May 21, 2010 at 1:09 pm #44026
    londonfei
    Member
    • Topics: 6
    • Replies: 1
    • ☆

    could you explain what CMM & six sigma use for, and in exam questions how to identify the indications for using such models?
    thanks!

    May 22, 2010 at 8:49 am #60770
    Ken Garrett
    Keymaster
    • Topics: 10
    • Replies: 10590
    • ☆☆☆☆☆

    CMMI and Six sigma are both to do with improving quality.

    Six sigma provides a methodology (DMAIC): define, measure, analyse , improve control.

    CMMI doe not really define a methodology, but tries to explain where an organisation has got to on its road to being consistently excellent (optimised).

    In an exam, I think you are likely to be told to use or explain these.

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