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KPIs

This topic has 1 reply, 2 voices, and was last updated 10 years ago by Ken Garrett.

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May 24, 2015 at 3:51 pm #248449
Izabela
Member
- Topics: 1
- Replies: 0
Hi,
sometimes the examiner asks for KPIs and sometimes for performance indicators or performance measures. Is it all the same???
Thanks,
Iza
May 25, 2015 at 7:16 am #248739
Ken Garrett
Keymaster
- Topics: 10
- Replies: 10606
More or less. You can have PIs/PMs for almost everything (like the number of unwashed coffee cups in the sink!) But KPIs are the really important measures (like the number of new customers in the month).
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