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What is customer master file?

Forums › Ask ACCA Tutor Forums › Ask the Tutor ACCA FA – FIA FFA › What is customer master file?

  • This topic has 1 reply, 2 voices, and was last updated 4 years ago by John Moffat.
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  • August 13, 2020 at 2:38 pm #580393
    Anonymous
    Inactive
    • Topics: 44
    • Replies: 26
    • ☆☆

    What is customer master file and what things are included in those files?

    Is it true that customer creditworthiness and discounts to those customers are in master files?

    August 13, 2020 at 4:41 pm #580423
    John Moffat
    Keymaster
    • Topics: 57
    • Replies: 54701
    • ☆☆☆☆☆

    It is nothing to do with the actual double entry but is a file with a record for each customer. There is no ‘standard’ list of what needs to be recorded for each customer (it is up to the company to decide what information they need) but the sort of things that will be recorded are:

    The customer address and phone number
    The name of the contact person at the customer company (if it is a company)
    The VAT number (if they are VAT registered)
    Any % discount we give the customer
    What terms of payment we allow the customer (i.e. do we insist on payment before delivery or do we allow them 30 days credit etc..)
    What credit limit we set of the customer (i.e. the maximum amount we allow them to buy on credit).

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