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hello sir , thank you for the lectures they are very helpful
regarding the statement what gets measured gets done.. here is it saying that you have to continuously measure your performance or senior management should continuously measure performance to get the work done as by measuring performing you remain focused and try to achieve a set performance level.
OR
is it referring to the fact that if rewards are linked to performance as a way of performance measurement so employees will try to focus on areas only for which they are being rewarded for? and try to get it done?
thank you:)
What gets measured gets done. I think it was supposed about KPI. General speaking what was in measuring indicators will ultimately drive the intended result. How we can ensure the intended result is in line with the organisation, the best way is to link it through the reward system. It somehow showing the appreciation reward in return to the contribution that motivating the employees. Eg. We want to increase our market share in industry by 5%, as the indicator, once achieved a fixed bonus $100,000 will be given out. The division manager will getting his best effort to increase the sales through perhaps market penetration strategy, to expand the market share in the industry by 5%.
In short, what we want, make it as a performance indicator for measurement, by then linked it with rewards will drive the result eventually.
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