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weighted average satisfaction.

Forums › Ask ACCA Tutor Forums › Ask the Tutor ACCA PM Exams › weighted average satisfaction.

  • This topic has 1 reply, 2 voices, and was last updated 5 years ago by John Moffat.
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  • Author
    Posts
  • December 3, 2020 at 10:00 am #597472
    learner10
    Participant
    • Topics: 22
    • Replies: 5
    • ☆

    Hi, Teacher
    I have a little bit problem on BPP kit 337 sec C question titled ” BUS Co.” This question appeared on sep/dec 2015 (amended). i have problem on question 1 where it says to calculate ‘overall satisfaction’ percentage for each operator.
    as far as i know the formula for finding the weighted average is the sum of all the variables multiplied by its weight, then divided by the sum of the weights. but, the solution did not divide. can u explain me why?
    ans given: Bus: (0.4 × 0.67) + (0.32 × 0.8) + (0.28 × 0.82) = 75.36%

    December 3, 2020 at 11:16 am #597499
    John Moffat
    Keymaster
    • Topics: 57
    • Replies: 54831
    • ☆☆☆☆☆

    This is a standard expected value calculation (as explain in my lectures on risk and uncertainty).

    By all means divide by the sum of the weights. Have you tried adding them up? 🙂 🙂

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