Trouble logging in to ACCA Learning Community?

[msanyang]

I have tried multiple times to get in but it always displays ‘login failed’. I even reset my password. Anyone know how to fix it?

I have seen the same question on this forum but that was a while back and there was no solution.

[secondstar]

Do you have an email and password that are registered on Learning Community?

If not, then you won’t be able to log in unless you join it first. Joining is also very simple. Just follow the steps given when you click ‘Join’.

[msanyang]

I already did that and tried the reset password too.

[suzimw]

I had the same problem but then realised the login was defaulting to my ACCA number and not my email address I used to register. Could this be the same problem? I can login fine now when I change to my email address and password, and not ACCA number and password.

[msanyang]

No, I’m using my registered email with the password I used to join.

[samirrules]

@msanyang said:
No, I’m using my registered email with the password I used to join.

I’ve had that problem a few times and it just stated that I was locked out even though I was using the correct details.
To unlock it, I rang ACCA and told them I have tried the reset password link and it didn’t work and they put me through to the technical department who unlocked it over the phone, I would try that as it has worked for me.

Many Regards.

[msanyang]

OK, I’ll call them asap. Thanks.

[John Moffat]

I hope that you get it sorted OK

(but if I may suggest, please do post there about all the free ACCA resources – lectures etc. – that are available on OpenTuition, if any other students are looking for help 🙂 )

[msanyang]

OK, will do!

[vimbai2202]

i managed to log in but its asking me to enter employment details.i am not employed but still i cant erase the messege.please help

[jetavi]

@vimbai2202 said:
i managed to log in but its asking me to enter employment details.i am not employed but still i cant erase the messege.please help

Is there an option to “Skip”?

[aadithyan]

hi i do have the same issue. I just get the notification saying ” unable to get the user details”.
I am an acca student and my Acca subscription is active too.

[Kim Smith]

I suggest you contact ACCA directly https://forms.accaglobal.com/contact-us rather than wait on a 6-year old post.

[criss2012]

Hi there, if you have problems to get access to ACCA learning community send an email to community.reports@accaglobal.com

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