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FKT Company is considering the introduction of a code of ethics following media criticism of its selling practices.
Which of the following is most important when deciding on the content of the proposed code of ethics?A The minimum acceptable standards of behaviour and conduct of employees (KEY)
B The legal requirements affecting the sales of core products and services
C The main issues of concern to customers who have made complaints
D The generally accepted standards by other companies operating in the same sectorAnswer is A. This entire question went above my mind. Please help.
A code of ethics to to pro ide guidance and rules for staff about ethical issues. That’s why A is right.
B This is the law, not ethics. Ethical coded are usually stricter than legal requirements.
C Not really ethics….customers might be complaining about value for money etc.
D This can be a starting point for a code of ethics, but each company must decide on its own.
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