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Forums › Ask ACCA Tutor Forums › Ask the Tutor ACCA BT – FIA FBT › Shared service approach
In the shared service approach, do the operations of internal services be unaffected?
In terms of operation does it refer as ‘becoming better’
Presumably the internal service department will become larger to service its many client departments. Large size might allow it to change how it operates eg more automation might become cost effective.