Shared service approach

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March 21, 2021 at 12:42 pm #614890
andreaskraken
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The IT function is commonly provided using shared service approach

The BPP Book answer: FALSE

I want to know why is this false because so far I’ve seen that it usually uses the IT Department as the most common example for a shared service approach
March 21, 2021 at 12:52 pm #614894
Ken Garrett
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IT is often a shared service function. I don’t think the BPP answer is right.
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