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- This topic has 5 replies, 2 voices, and was last updated 4 years ago by
Kim Smith.
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- June 18, 2021 at 10:13 am #625651
I had given exam in mid way, there came a notification of update something related to it. I clicked ok on that then while doing exam I was automatically logged out of pearson , then I relaunched the exam and every answer that i had selected or typed was same to same. Even timer restarted from same time. There was no technical issue after that . I asked proctor will everything be fine and he replied yes . Do I need to do anything now or is there something to worry as I have successfully completed exam and submitted it.
June 18, 2021 at 11:04 am #625658See the bottom of this page – I think you can in any case report the interruption as a mitigating circumstance – see the bottom of the page:
https://www.accaglobal.com/an/en/student/exam-entry-and-administration/computer-based-exams/remote-session-exams/on-exam-day/troubleshooting-guidance.htmlI know my heart would flip if I was bounced out of an exam that was in progress.
June 18, 2021 at 11:18 am #625665But that didn’t affected my performance , I completed each and every thing on time and did well. Still shall I write mitigation report ?
June 18, 2021 at 12:05 pm #625669Then don’t – it’s entirely up to you. I say you “can” because de facto you were interrupted by a technical issue, that doesn’t mean you have to.
June 18, 2021 at 12:17 pm #625671and why launch exam button is still coming even when I have completed my exam
June 18, 2021 at 1:12 pm #625674I can’t replicate individual student’s experiences – I have no reason to launch the exam software. I suggest contact ACCA directly https://www.accaglobal.com/vn/en/footer-toolbar/contact-us.html if it’s a nuisance.
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