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Question about ACCA knowledge level remote computer based exam

Forums › ACCA Forums › General ACCA Forums › Question about ACCA knowledge level remote computer based exam

  • This topic has 1 reply, 2 voices, and was last updated 3 years ago by Kim Smith.
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  • August 20, 2022 at 3:21 pm #663768
    sayanmete
    Participant
    • Topics: 3
    • Replies: 0
    • ☆

    2 days ago I booked my first Acca knowledge level exam(Business & technology)
    but my registered e-mail id with my acca account and registered e-mail id with proctor u(invigilation software) is different.
    will I face any kind of problem for starting the examination?
    Am I have to link my proctor u account with my acca account?

    August 20, 2022 at 6:17 pm #663778
    Kim Smith
    Keymaster
    • Topics: 138
    • Replies: 8443
    • ☆☆☆☆☆

    Your question should be answered here. I don’t think there should be any problem sitting the exam per se but there may be a problem with communication/the result being transferred to your myACCA – as it says here:

    “All exam information will be issued to you electronically using email and your myACCA. To ensure this reaches you safely please ensure your contact details are kept up-to-date.”

    I think you should consider trying to change one of the email addresses to be consistent – whichever seems easier to do. You can contact ACCA directly here if it’s not apparent how to change your email address in myACCA https://www.accaglobal.com/uk/en/footer-toolbar/contact-us.html During working hours you may find a “chat” available on the proctorU site.

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