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Quality management

This topic has 3 replies, 2 voices, and was last updated 10 months ago by John Moffat.

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August 30, 2021 at 8:58 pm #633569
johnbriane
- Topics: 146
- Replies: 147
Sir with regards to In

Continuous improvement

The second basic principle of TQM is dissatisfaction with the status-quo.

What does
“dissatisfaction with the status-quo.“
Mean ?

It’s a statement from the study text
August 31, 2021 at 8:19 am #633603
John Moffat
Keymaster
- Topics: 57
- Replies: 49602
It means that they should never simply be satisfied to continue doing things as they currently do, but should always be looking for ways of doing things better.
August 31, 2021 at 10:01 am #633633
johnbriane
- Topics: 146
- Replies: 147
Dear sir what’s the difference between

simply be satisfied to continue doing things as they currently do

And

should always be looking for ways of doing things better.

I wonder what’s the difference
August 31, 2021 at 5:43 pm #633670
John Moffat
Keymaster
- Topics: 57
- Replies: 49602
If they are happy to continue doing things as they currently do, then they will never get faster or better or more efficient. They should always be looking for ways of improving, and not just thinking that all is OK at the moment.
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