Forums › Technical Problems › not getting any email from the tutor
- This topic has 4 replies, 3 voices, and was last updated 5 years ago by John Moffat.
- AuthorPosts
- February 15, 2019 at 8:40 am #505180
Hello technical team
I have made some queries in the ask the tutor PM forum.
However, I am not receiving any email regarding the response made by the tutor, as a result I am missing out his helpful answers.Please have a look at this and inform me
February 15, 2019 at 9:17 am #505188there are no email notifications sent – that option has been turned off
You have to visit the forum to see the reply.
February 16, 2019 at 9:28 am #505274You write that you have asked several questions. In fact you have only ever asked two questions in the PM Ask the Tutor Forum. (You have posted others in the general forum, but not in the Ask the Tutor Forum)
One was 2 weeks ago and was answered the same day.
The other was yesterday and has been answered today – I always answer within 24 hours as we promise to try to do. Given that you wrote this post only 3 minutes after your second question, you can hardly have expected to have received a reply so quickly anyway!!!
February 16, 2019 at 12:56 pm #505319well I just checked the reply on my previous query where it was told to contact the support forum.
this is the reason I posted over here.
I know the tutor takes time to reply and I checked the answer right now.
thank youFebruary 16, 2019 at 4:18 pm #505376No problem 🙂
- AuthorPosts
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