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Hey Sir,
Hope you are keeping well 🙂
The question is from BPP and starts as follows:
Squarize is a large company which started as a pay-TV broadcaster and then started offering broadband and
telephone services to its pay-TV customers. Customers could take advantage of discounts for ‘bundle’ packages of
all three services.
My question :
1) Volume of sales to new customers for each product/service ? we need to identify the the perspective here . isn’t it should be financial as the volume of sales are concerned as financial perspective am not sure about the answer explained in it ?
2) the last question am not sure what the question asked from us as Innovation is the dimension of F & M and as per the question it asked about which is not ?Please help .!
1. It is not a financial measure because it is not measuring the financial impact. Obviously new sales will have a financial impact but this is not measuring that the impact will be.
2. This is a bit of an unfair trick of BPP (and was not in the original exam question – BPP have amended the original question). Although innovation is indeed a dimension, that is not what the question asks. It asks which is not a building block, and what is written in the answer is correct.
Sir can I please ask you to elaborate that what are they meaning by building block ?
I honestly didn’t understood the question
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