- December 18, 2019 at 11:23 am
I can’t log in to MyAcca. It shows an error(I know username and password). How can i solve this problem? Is anyone here?December 31, 2019 at 12:37 pm
I’m having troubles today to access the Ethics module. It says that the security cert has expired.December 31, 2019 at 12:56 pm
Akhad – I can’t answer your Q – I can only suggest to try later. 31 December is a very busy day for the ACCA network because it is the deadline for subscriptions and CPD declarations.
Isabelber – I encountered this problem yesterday (same error message) and still have it today – there doesn’t seem to be anyone in ACCA to contact to fix it quickly (offices are closed until next Monday) but I have reported the error.December 31, 2019 at 12:59 pm
Thanks for the reponse. I’ve emailed them too. I imagine I will have to take the day off then!December 31, 2019 at 1:09 pm
Hello to you both – I just called ACCA:
Akhad – there is an auto-recorded message about myACCA issues which, as I suggested, are due to the volume of traffic on the site. The recommendation is to try later. (I think 2 years ago I couldn’t pay subscription until the new year because of a similar issue – it was not a problem to be a few days late.)
Isabelber – problems with EPSM were reported yesterday and IT is working on it. There is no timescale for when it might be fixed – the suggestion is certainly days rather than hours. I will check daily (except tomorrow) and post an update here when it appears to be working again.January 2, 2020 at 8:48 am
Isabelber – EPSM seems to be back up and running today.January 5, 2020 at 12:44 am
I got straight back into it!
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