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anyone know how to using this two method to answer the question.
what is kpi and csf.i difficult to give the measurement method on this two.
HELP ME!!!!
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critical success factors are those activities that an entity must do if it is to survive grow and succeed,eg a supermarket must ensure that its shelves are promptly replenished …..doing thcsf thing ensures the objectives of the supermarket are achieved.
key performance indicators are the results of the measures used by the firm to tell management how well it is doing to reach set targets an example of this is the amount of stockouts per month experienced by the supermarket
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