- This topic has 1 reply, 2 voices, and was last updated 4 weeks ago by Ken Garrett.
- February 21, 2023 at 9:15 am #679322yck1106Participant
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Hi Sir, first time to inquire.
in this paper, I have the bootle-neck of the KPI suggestion, may I have some advice on how to handle the KPI suggestion in question?
for example, using building blocks to measure performance, suggests two KPIs.
Thank you very muchFebruary 21, 2023 at 5:09 pm #679346Ken GarrettKeymaster
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Performance indicators measure aspects of performance. There could be many throughout the divisions and departments of a large business. KPIs are simply the relatively few performance indicators that are particularly vital.
It ismup to the business to decide what needs to be measured and which of those measures are most important. For example, a gotel might measure occupancy rates and also food taken by guests in the hotel restaurant. Occupancy rates are more important then food purchases because if there are few guests then inevitably there will be few food purchases.
So, if we pick the dimension of innovation in the building block model I would suggest measuring new products launched and customer survey results for new products. In financial, you could argue that liquidity and gross margins are KPIs.
Don’t worry too much about the PI/KPI ranking. Just think of relevant measures.
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