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Hello,
Joshua works for a sales department. The processes for raising a sales invoice have recently changed. He has asked to watch another member of staff, who has been trained in the new process, raise a sales invoice before he attempts to do it himself.
According to Kolb, where is Joshua starting on the learning cycle?
A Concrete experience
B Active experimentation
C Reflective observation
D Abstract conceptualisation
Book answers as C. I answered correct because by word reflective I guess it would be correct while I read was completely different scenerio.
I have studied that reflective conclusion is reviewing yourself or experiment we did. How it is correct?Normally it is, but there is no reason why experiential learning could not be by observation of someone else going through many of the steps. So, you watch the experienced person do the job and then reflect on the steps that are carried out.
Personally, I don’t think it’s a good question because there is no room in this scenario for active experimentation. I don’t think the trained person is going to start raising invoices in weird and wonderful ways.
If we use other’s experience so we will start from Reflective Observation always? I mean to say that we could have started from Abstract conceptualization or Actual Experimentation.
If you don’t start with experimentation or observation you have nothing to reflect on.
Don’t worry about this odd question, just learn what the notes say.
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