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Forums › Ask ACCA Tutor Forums › Ask the Tutor ACCA SBL Exams › Knowledge Management
Hello
How do companies ensure that employees are disclosing all information known to them?
Because some employees may keep certain information secret in order to retain power to advocate for better pay and promotions.
Gary
If an employee is the sole possessor of knowledge or expertise then he/she could hold the company to ransom. The only ways to prevent this are:
1 Show that promotion/bonuses are driven by team-work and company success.
2 Try to ensure that information does not become the reside with one person only. So, send several to training courses and conferences; have more junior employees shadow senior ones.
3 Torture the employee until you are told everything (just joking!)
Of course, it is a trick that the employee can only play once. If the employee withholds information until a pay rise or promotion is forthcoming I think you would try hard to ensure that couldn’t happen again by, perhaps, moving the employee to a different post or even by dismissing the employee.
