- This topic has 12 replies, 5 voices, and was last updated 1 week ago by luisa.
- August 12, 2020 at 9:10 am #580219natashapmk
Does anyone have an issues accessing the module ? There are days when i can access it and days when i can’t. It make is impossible to plan. When i am free and ready to work on it , i cant access it. when at work is available! The error that i am getting is IIS 502.5 Error.August 12, 2020 at 10:16 am #580242Kim SmithKeymaster
You can browse the web for possible solutions https://www.howtogeek.com/356389/what-is-a-502-bad-gateway-error-and-how-can-i-fix-it/ if you think problem is with ACCA rather than your computer I suggest you contact ACCA.August 12, 2020 at 10:32 am #580246natashapmk
Many thanks for your reply.
Have tried different browsers and have contacted ACCA . Even with a different browsers i am getting the same error message. ACCA reply time is 3 days and at the moment i am awaiting for their reply .
in a meanwhile i was wondering if anyone else is experiencing the same issue.October 20, 2020 at 4:25 am #590672jimmyboylondon
Did this get resolved for you. Im having the same problem.October 20, 2020 at 12:12 pm #590755luisa
I am having the same problem. not sure how to resolveOctober 20, 2020 at 3:24 pm #590812jimmyboylondon
Have you contacted acca. They have said to me they will come back in 5 days.October 20, 2020 at 6:43 pm #590836Kim SmithKeymaster
I am away from my office this week – otherwise I could try and access it myself – the site does go down from time to time. I will alert a contact at ACCA to your issues so ACCA is aware – in the meantime I can only suggest you try again each day. There could just be a lot of traffic as many finalists may now be completing it in order to apply for membership.October 21, 2020 at 3:37 am #590898luisa
They have replied me as follows :
I am sorry that you are experiencing an error message when trying to access the Ethics and Professional Skills Module (EPSM).
When completing EPSM, please follow the steps below to minimize errors:
– Use a laptop or PC if possible
– Clear your cookies and temporary internet files
– Please ensure that your browser is set to allow pop-ups and that
– You have adobe reader installed
– You need to use an up to date browser. Some functionality may be limited if you are using an old browser
If this does not fix the issue or you receive any error message, please provide me with a screen shot (showing the full webpage and URL) and I will have our IT department investigate.
However I am unable to launch the link even I did the aboveOctober 21, 2020 at 7:50 am #590924Spiro
The same issue happens to me. Could anyone currently access EPSM?
HTTP Error 502.5 – Process Failure
Common causes of this issue:
The application process failed to start
The application process started but then stopped
The application process started but failed to listen on the configured port
Check the system event log for error messages
Enable logging the application process’ stdout messages
Attach a debugger to the application process and inspectOctober 21, 2020 at 9:18 am #590965luisa
I am able to see the stuff already after sending another email to them. Thanks all, especially Mr Kim. 😀October 21, 2020 at 11:22 am #590983jimmyboylondon
Its working now for me also.
Thanks Kim for your support.October 21, 2020 at 2:41 pm #590998luisa
Currently my progress stuck with module one session 4. Do you experience the same.October 21, 2020 at 3:05 pm #591001luisa
Can assess after logging in and logging out
- You must be logged in to reply to this topic.