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Issue with "My Acca" after Browser change??

Forums › ACCA Forums › General ACCA Forums › Issue with "My Acca" after Browser change??

  • This topic has 2 replies, 3 voices, and was last updated 13 years ago by fidget.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • March 15, 2013 at 10:02 am #119844
    marky123
    Member
    • Topics: 46
    • Replies: 190
    • ☆☆☆

    Hi,

    I recently changed my browser to Google Chrome.
    Since then I cannot log in to “My Acca” unless I use Internet Explorer.

    Just wondering has anyone else had this issue with Google Chrome and if so what did you do to fix it?

    Thanks

    March 15, 2013 at 10:25 am #119845
    tonymc
    Member
    • Topics: 3
    • Replies: 76
    • ☆☆

    Hi Mark,

    Had lots of trouble logging into myacca for a while now, quite often to get “An unexpected error occurred during authentication” message.

    Emailed them and spoke to them a few times and they recommended IE… not sure why guessing could be a coding issue on the website, we all know how bad the ACCA IT is!!

    March 15, 2013 at 10:18 pm #119865
    fidget
    Member
    • Topics: 8
    • Replies: 203
    • ☆☆☆

    I have a problem just accessing my status page in myACCA. I can view the rest of myACCA fine, but just get a blank page with my status page, which isn’t something that used to happen. Emailed ACCA about it and they recommended IE as well – even though IE *is* my normal web browser. It’s still not been resolved although I can view that page fine if I use firefox instead.

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