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What is the fine line between financial indicators and Non-Financial indicators.
Specially Are they financial or non-financial?
– Market Share –
– % Increase in revenue –
Question part 3:
Increase in Market share belongs to customer or financial perspective of balanced scorecard?
Generally financial indicators will use date from the F8 or data such as share price.
Non-financial is everything else.
Market share is non-financial but revenue growth is financial.
Most people put market share as a customer perspective.