Forums › Technical Problems › F2-Videos Unavailable
- This topic has 9 replies, 3 voices, and was last updated 10 years ago by opentuition_team.
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- September 30, 2014 at 7:58 pm #202678
Hi I’m unable to access the correct video for the F2 Chapter Inventory Control. For some reason a study video for P3 is showing here. I’m facing a similar issue in the other subject links as well in the F2. I have selected the technical support page and tried almost everything. I have uninstalled the browser, deleted the previous history, opening the topic in an alternate browser, refreshing the page. Please help me out and advise.
September 30, 2014 at 8:02 pm #202681If you are trying to access lectures at work – contact your IT guys – it is 99% certain some firewall settings are blocking the video stream –
if you are at home- contact your Internet provider.October 2, 2014 at 3:25 pm #203268Thank you very much for the prompt response. I have tried accessing the lectures both at work and at home on different PC’s but no luck. We checked with the ISP and they also mentioned that there’s no such issue. The settings in the PC have also been reset relating to the web browser. The streaming of the video is not an issue.The IT guy mentioned that the issue is related to some coding of the website due to which the links to the videos might have been interchanged.
Please have a look at the F2 video on the chapter Inventory Control (part a) Example 1,a video for P3 Business Analysis is showing, similarly other chapters are also showing the same . Please have a look to verify.
Please help.October 2, 2014 at 4:25 pm #203273Thanks for coming back, and I do hope we will get to the bottom of this issue..
Yes, I checked this page: https://opentuition.com/acca/f2/inventory-control-part-a-example-1-2/
and the video it shows, is F2 lecture, correct video..Did you try all internet browsers?
October 2, 2014 at 4:34 pm #203275What country are you in?
maybe the video stream is blocked in your country?try “Tor” browser”
October 2, 2014 at 5:02 pm #203278Hi once again I really appreciate your quick response and support. I’m located in Bahrain. But the strange part is that one of the chapters in F2 is veiwing the correct lecture and rest of the links open the same P3 Business Anaysis. The video is streaming perfectly but the video related to that topic is not viewing. I tried with different PCs with different people here and they all saw the same thing. I even tried three different web browsers – IE, FireFox, Google Chrome. The same thing repeats.
October 2, 2014 at 10:53 pm #203288did you also try different devices? Tablets/ phones??
Which video is streaming perfectly? send the link please to that page
We can’t replicate your problem from this end, I can only say, that there are few students that seem to have this issue like you.. but very few, less than 1% – from what we hear..
and one girl resolved the problem.. but I did not quite understood how… unplug and plug the network cable.. and that did the trick.. (Don’t know why 🙂
October 24, 2014 at 5:44 pm #205854@Shruthi Hi, Just wondering, if you managed to get the lectures working??
If I am right you are in Bahrain, and another users from there had the same problem but when he changed the internet provider it started working OK..
maybe this will help,
October 25, 2014 at 7:45 am #205882Hi I’m sorry for the late reply. I wanted to Iet you know earlier, I was able to get the lectures to view correctly thanks to your brilliant suggestion to download the Tor browser. Yes I’m from Bahrain. I haven’t changed my Internet provider. Thank you very much once again for your prompt replies and assistance, I really appreciate it. 🙂 🙂 🙂
October 25, 2014 at 9:28 am #205897Thanks for replying,
Glad that it works!
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