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  • This topic has 7 replies, 3 voices, and was last updated 10 years ago by John Moffat.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • February 28, 2014 at 9:50 pm #161139
    gabbi08
    Member
    • Topics: 135
    • Replies: 181
    • ☆☆☆

    Hi John

    What is the correct double entry for a cash refund to the customer?

    1. DR Bank / CR receivable
    2 DR Receivable / CR Bank
    3. DR Receivable / CR Refunds given
    4. DR Refund given / CR Bank

    My answer is 2 for the below reasons

    We need to refund Credit note issued to the customer, so in this case Receivable is open on CR side so to offset we need to DR receivable
    We need to refund for amount received for customer but not due.

    The book says that the correct answer is 4 because we need to reduce the sale with the expensive refund give.

    However, my question is: where does the question say that the sale was done by cash and not by credit?

    I would agree with the asnwer 4 if it was specified that the sale was on cash.

    The only concern that I have is that by saying “cash refund” the question means that the sale were made on cash, but it does not make sense to me as as far as I know with can refund the customer with sale were made on credit with cash as wel.

    I would like to ask you to confirm if you agree with my point so avoid any confusion

    Thanks a lot

    Gabbi

    March 1, 2014 at 10:05 am #161167
    John Moffat
    Keymaster
    • Topics: 57
    • Replies: 54687
    • ☆☆☆☆☆

    I do not know which book you are getting these questions from, but it does not seem to be a very good book!

    What you have written is perfectly correct.

    March 1, 2014 at 11:11 am #161175
    gabbi08
    Member
    • Topics: 135
    • Replies: 181
    • ☆☆☆

    Hello John,

    Thanks a lot for your answer. To be honest it is not the first time that I came across answers that don’t make sense to me. I don’t want to provide the name of the book as I believe this is not the write place but for sure I won’t use it for the next paper!.

    Thanks a million

    Gabbi

    March 1, 2014 at 12:40 pm #161186
    John Moffat
    Keymaster
    • Topics: 57
    • Replies: 54687
    • ☆☆☆☆☆

    I think maybe you should say which book – to warn other students 🙂

    December 4, 2014 at 5:11 pm #217530
    Barbara
    Member
    • Topics: 34
    • Replies: 50
    • ☆☆

    If there is a refund to the customer, why to debit receivables? It would increase receivables, no?

    December 4, 2014 at 7:13 pm #217618
    John Moffat
    Keymaster
    • Topics: 57
    • Replies: 54687
    • ☆☆☆☆☆

    A refund is a repayment of cash.

    A little example:

    Suppose you have receivables of 1000 (a debit).
    By mistake the customer pays you 1500 (so 500 too much).
    We Dr Cash and Cr receivables.
    So now there is a credit balance on receivables of 500.

    Obviously we should repay the 500 overpaid (a refund).
    So Cr cash Dr Receivables.

    Now the balance on receivables is zero, which is correct 🙂

    December 5, 2014 at 8:33 am #217828
    Barbara
    Member
    • Topics: 34
    • Replies: 50
    • ☆☆

    Hmm it makes sense thinking that way hehe thanks John!!!!

    December 5, 2014 at 8:57 am #217837
    John Moffat
    Keymaster
    • Topics: 57
    • Replies: 54687
    • ☆☆☆☆☆

    You are welcome 🙂

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