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Forums › Ask ACCA Tutor Forums › Ask the Tutor ACCA SBL Exams › Dec 2011 iCompute
Hello
Is it okay to argue that the process of customer support can be classified as having high strategic importance because if such customers are handled poorly then the iCompute would lose a lot of revenue.
That would be fine. The important thing is to be able to argue your case and to justify your conclusions.
