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CSF

Forums › Ask ACCA Tutor Forums › Ask the Tutor ACCA SBL Exams › CSF

  • This topic has 3 replies, 2 voices, and was last updated 9 years ago by Ken Garrett.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • March 2, 2016 at 8:57 am #302983
    syed ali
    Member
    • Topics: 92
    • Replies: 54
    • ☆☆

    Critical success factors are performance requirements which are fundamental to success of company
    What is CSF for parcel delivery service?
    I thinks its timing of delivery of percel and second security of percel so that it can not be steal or lost in the other words channel of delivery is am right in my answer sir

    March 2, 2016 at 1:45 pm #303028
    Ken Garrett
    Keymaster
    • Topics: 10
    • Replies: 10594
    • ☆☆☆☆☆

    Yes: reliable pick-up, delivery times and safeguarding of the parcel.

    March 3, 2016 at 2:48 pm #303257
    syed ali
    Member
    • Topics: 92
    • Replies: 54
    • ☆☆

    KPI are measure of critical success factor
    For above example the KPI are
    Percentage of deliveries in time
    Percentage of secured deliveries
    Quantitative measure
    Profit measure
    Sales measure

    March 3, 2016 at 6:17 pm #303292
    Ken Garrett
    Keymaster
    • Topics: 10
    • Replies: 10594
    • ☆☆☆☆☆

    Profit measures and sales measures are the result of good performance that will rely on punctuality and security/ These are quantitative, though not financial.

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