CSF and KPIForums › CIMA Forums › CSF and KPIThis topic has 2 replies, 2 voices, and was last updated 3 weeks ago by renma.Viewing 3 posts - 1 through 3 (of 3 total)AuthorPosts November 14, 2024 at 11:48 am #713230 lalan3ParticipantTopics: 10Replies: 16☆Task 3: (4 marks)A list of company objectives CSFs and KPIs derived from the Home food mission statement have been listed below:Identify for each item which of the three categories its fit into:Objective CSF KPICustomer complaints per 100 customersImprove/ increase Return on capital employedVehicle running costs per km.Secure contracts with farmersVehicle down-time as a percentage of available hoursImprove market shareSuccessful negotiation of cost effective vehicle servicing contractEstablish effective advertising campaign November 14, 2024 at 11:49 am #713231 lalan3ParticipantTopics: 10Replies: 16☆Which of them are objectives and CSF and on what basis they are differentiated? April 4, 2025 at 4:35 am #716459 renmaParticipantTopics: 0Replies: 1☆There is no difference! @Snow Rider 3DAuthorPostsViewing 3 posts - 1 through 3 (of 3 total)You must be logged in to reply to this topic.Log In Username: Password: Keep me signed in Log In