Company not signing my time off?

Hi all,

it’s been two weeks since I left my previous company and it’s been almost two weeks since I first asked them to sign off my 2 years accounting experience in that company to arrive at the three years experience ACCA requirement in one year’s time.

At first, HR said that someone ( I suggested a person who is the manager in line of my two previous managers as he is qualified ACCA already and wouldn’t need to register) would have come back to me on due course to give me his consent to send that email with the link from ACCA website to him. I haven’t heard of him as yet and my second email to HR last week went unanswered.

Now, I am aware that he is a busy person and that there was Easter break in between so that they may eventually sign my time off ( at least, I hope so). However, I am a bit concerned in case that would not happen as those two years is my only accounting experience so far and I was counting on it to arrive to 36 months experience requirement next year.

I am based in UK and my question is what can I do to make them sign off my time there? Are they legally required to sign off my time? And is there anyone that has gone through the same experience as me? I really don’t know what to do, I don’t want to keep sending emails to them but on the other hand I don’t want to lose those two years of experience.

I would appreciate your help as this is really affecting my ACCA study too as I can’t stop thinking about it and get distracted often.

Thanks a lot.