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The use of predetermined lists of recipients for instruction, control reports etc often results in some of the recipients investigating matters which have no relevance to the job they do.
true or false?
Can you please explain this statement and also why it is true?
The best example is if someone uses “Copy all” in emails so that everyone on their contact list gets a copy. Obviously, it is unlikely that everyone needs that email.
Similarly, if less comprehensive pre-set lists of recipients are used it is unlikely that everyone will need every email and attached document. Time is wasted reading irrelevant material and some might think that an action is required from them even if not.