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i do have C Drury 5th Edition thats why i need this help to make sure i am updated on this subject.
I know that innovation perspective was earlier part of internal business process.
1-I would like to know whether innovation and learning perspective still includes the features presented in OLD learning and growth perspective (that were
1-Employee capabilities, 2-Information System Capabilities, 3- Motivation,Empowerment and Alignment)
2-Internal business perspective except innovation it still includes 1-operation processess, 2-post sales service processes.
Thanks
I don’t think the examiner could care less. It’s just rearranging the furniture. Don’t worry about it.