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Anyone experiencing difficulties/delays contacting ACCA using MyACCA or email?

Forums › ACCA Forums › General ACCA Forums › Anyone experiencing difficulties/delays contacting ACCA using MyACCA or email?

  • This topic has 3 replies, 3 voices, and was last updated 9 years ago by iansalzburg.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • September 15, 2015 at 7:40 am #271879
    iansalzburg
    Member
    • Topics: 4
    • Replies: 19
    • ☆

    Hi,

    I attemped to use myACCA last night, received an error message, and was asked to contact the administrator.

    I did and received no auto-confirmation.

    Today I tried again and used the students@accaglobal.com address. Again, I have received no auto-confirmation.

    Normally I am not so impatient, but I would like my query to be acknowledged.

    I wonder if anyone else is experiencing technical issues with myACCA. The log-in screen is different, maybe they are implementing improvements? Normally you would receive acknowledgements within a few minutes of sending a request.

    Thanks

    September 15, 2015 at 8:15 am #271884
    slobodanm
    Participant
    • Topics: 4
    • Replies: 21
    • ☆

    I had the problem login in, maybe you should try using chrome.

    September 16, 2015 at 1:09 pm #272148
    ohemaa
    Member
    • Topics: 0
    • Replies: 1
    • ☆

    I have the same issue and i have used chrome and internet explorer but it still didn’t work. Is there any other way out?

    September 16, 2015 at 1:11 pm #272149
    iansalzburg
    Member
    • Topics: 4
    • Replies: 19
    • ☆

    Just send your email to students@accaglobal.com and they will respond. I got an answer within a day.

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